Thank you for visiting and shopping at My Tone Up. Below are the terms and conditions that constitute our Shipping Policy.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard (Domestic) | 5–8 business days |
| Expedited (Domestic) | 2–4 business days |
| International | 7–21 business days |
Delivery delays may occasionally occur, especially during holidays or high-demand periods.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Shipping Carriers
We partner with major carriers such as USPS, UPS, FedEx, and DHL to ensure timely delivery.
Customs, Duties, and Taxes (International Orders)
My Tone Up is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us immediately at support@mytoneup.com. We’ll work with the carrier to resolve the issue as quickly as possible.